Why This Blog?

Greetings! This blog is about experiences with customer service in Jamaica. Over the years I’ve heard and shared various positive and negative stories about encounters with representatives of stores, doctors, government agencies, etc. at home here in Jamaica. Through this blog I hope to encourage better customer service by accurately and fairly sharing my everyday experiences with customer service at various locations.

Earlier I used the term “representative.” By representative I refer to anyone employed by or on behalf of organisations who interacts with customers and clients. This may include the security guard at the gate to the CEO.

I hope others will join me in this quest to encourage better service in Jamaica by added your comments, sharing experiences, providing additional details, etc.

I hope to hear from you.

Sandra D. Crawford, Jamaican Consumer.